Shipping Policy
At Maison De Flame, we work hard to ensure your candles arrive safely and on time.
Order Processing
- All orders are processed within [X business days] after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
- Shipping rates are calculated at checkout based on your location and order size.
- Estimated delivery time: [X–X business days domestic], [X–X business days international].
- Please note: Delivery times are estimates and may be affected by carrier delays, customs, or unforeseen events.
Shipping Confirmation & Tracking
- Once your order has shipped, you will receive an email with a tracking number.
- Tracking may take 24–48 hours to update after dispatch.
Damaged or Lost Packages
- If your order arrives damaged, please contact us within 48 hours of delivery with photos.
- We are not responsible for lost or stolen packages after delivery confirmation, but we will assist you in contacting the shipping carrier.
International Orders
- International customers are responsible for customs duties, taxes, or fees that may apply.
Contact Us
For shipping inquiries, email us at [your email/contact info].
